393bet Privacy Policy — How We Protect Your Data in Pakistan

1. Introduction

This Privacy Policy explains how 393bet — the operator of the online gaming and sports betting platform at https://393bet.ws — collects, stores, uses, and protects the personal information of players who register and use our services in Pakistan.

At 393bet, we understand that trust is everything. When you register an account, make a deposit via Easypaisa or JazzCash, or place a bet on a PSL cricket match, you're sharing information with us. This Policy tells you exactly what happens with that information — in plain, straightforward English — so you can make an informed decision about using the platform.

This Privacy Policy forms part of the overall agreement between you and 393bet, alongside our Terms and Conditions and Responsible Gaming Policy. By registering an account on 393bet, you confirm that you have read and understood this Policy and consent to the data practices described herein.

2. Data We Collect

393bet collects personal data in several categories depending on how you interact with the platform:

Registration Data

• Full name as it appears on your CNIC or official identification
• Date of birth (to verify you are 18 or older)
• Mobile phone number registered in Pakistan
• Email address (optional but recommended for account recovery)
• City and province of residence
• Preferred language

Verification Data

• CNIC number and a copy of your CNIC when identity verification is requested
• Utility bill or other proof of address where required for enhanced verification
• Selfie or photograph for face-match verification in high-risk cases

Financial Data

• Easypaisa or JazzCash mobile wallet number (for payment processing only)
• IBFT bank account details (name and account number) for bank transfer withdrawals
• Visa/Mastercard card details (processed through encrypted gateway — not stored by 393bet)
• Deposit and withdrawal transaction history in PKR

Behavioural and Technical Data

• Betting history, game session logs, and wagering activity on 393bet
• Device type, operating system, and browser used to access the platform
• IP address at the time of login and transactions
• Timestamps of logins, game plays, and account activities
• Customer support conversation records

3. How We Collect Your Data

393bet collects information through three main channels:

Directly From You

When you register an account, fill in profile details, contact support, or complete identity verification on 393bet, you provide data directly. This is the primary source of personal information we hold about you.

Automatically During Your Use of the Platform

When you use 393bet — browsing games, placing bets, making deposits, or logging in — our systems automatically record technical data including your IP address, device information, and session activity. This is standard practice for all online services and is necessary for security, fraud prevention, and service improvement.

From Third-Party Payment Providers

When you deposit or withdraw via Easypaisa, JazzCash, or IBFT bank transfer, the payment provider may share limited transaction confirmation data with 393bet — typically a reference number, transaction status, and the amount — to confirm the payment was successful and credit your balance accordingly. 393bet does not receive your full payment credentials from these providers.

From Identity Verification Partners

Where we use third-party identity verification services to cross-check the accuracy of CNIC data, the verification partner may return a pass/fail result. 393bet stores only the outcome, not the full dataset from the verification partner's systems.

4. How We Use Your Data

The table below summarises every purpose for which 393bet uses your personal data and the legal basis for doing so:

5. Sharing Your Data

393bet does not sell your personal data. We share your data only in the following controlled circumstances:

Payment Processing Partners

To process your Easypaisa, JazzCash, IBFT, or Visa/Mastercard transactions, we share necessary payment details with our payment gateway partners. These partners are contractually obligated to handle your data securely and only for the purpose of completing your transaction.

Game Software Providers

When you play games powered by Evolution Gaming, Pragmatic Play, PG Soft, or other licensed providers on 393bet, those providers may process limited session data to deliver the game correctly. They operate under their own privacy obligations as licensed gaming software companies and do not receive your personal or financial details beyond what is necessary for game delivery.

Identity Verification Services

Where 393bet uses a third-party service to verify your CNIC or identity document, that provider receives only the data necessary to perform verification. Results are returned to 393bet as a pass/fail status. Your documents are not retained by the verification service beyond the period required for their regulatory compliance obligations.

Legal and Regulatory Disclosure

393bet may be required to disclose player information to law enforcement, financial intelligence units, or regulatory authorities in response to a valid legal order, court order, or as required by anti-money laundering regulations. We will notify affected players of such disclosures where legally permitted to do so.

6. Payment Data & PKR Transactions

Because 393bet is built specifically for Pakistani players, all financial transactions take place in Pakistani Rupees (PKR) through local payment channels. This section explains specifically how payment-related data is handled.

When you deposit via Easypaisa or JazzCash, your wallet number is used only to confirm the transaction and match the payment to your 393bet account. Once confirmed, the wallet number is stored in encrypted form and used exclusively for future withdrawal requests to the same registered payment method.

For IBFT bank transfers, your account number and bank name are collected to facilitate outgoing withdrawal payments. 393bet does not initiate any payments from your bank account — all IBFT payments flow outward from 393bet to you.

Visa and Mastercard card details are entered directly into a PCI-DSS compliant payment gateway. 393bet does not receive or store full card numbers, CVV codes, or card expiry dates on our own servers. What we store is a token reference provided by the payment gateway for future transactions.

7. Cookies & Tracking Technologies

393bet uses cookies and similar tracking technologies to make the platform work correctly, to improve performance, and to understand how players use the site. A cookie is a small text file placed on your device when you visit the platform.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies will prevent you from logging into or using the 393bet platform correctly.

8. Data Security

Protecting your personal data is a technical and operational priority for 393bet. The following security measures are in place across the platform:

• SSL/TLS Encryption — All data in transit between your device and 393bet's servers is encrypted using TLS 1.2 or higher
• Encrypted Database Storage — Personal data stored in 393bet databases is encrypted at rest using industry-standard algorithms
• Access Controls — Internal access to player data is restricted to staff who require it for their specific job function; access logs are maintained and audited regularly
• Fraud Detection Systems — Real-time monitoring of login attempts, payment activity, and betting behaviour to detect and respond to suspicious activity on 393bet accounts
• Regular Security Audits — The platform undergoes regular independent security assessments to identify and address vulnerabilities
• Password Hashing — Account passwords are stored using one-way cryptographic hashing — 393bet staff cannot see your password in plain text

No digital security system is 100% impenetrable. While 393bet takes every reasonable precaution to protect your data, you also play a role by keeping your account password secure and not sharing it with anyone.

9. Data Retention

393bet retains your personal data for as long as your account is active and for a defined period following account closure. The following retention schedule applies:

• Active accounts: All registration, financial, and behavioural data is retained for the duration your 393bet account remains open
• Closed accounts: Core identity and transaction data is retained for a minimum of 5 years following account closure to comply with anti-money laundering record-keeping obligations
• Customer support records: Retained for 2 years after the last interaction
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is earlier
• Technical/log data: Retained for up to 12 months for security and fraud investigation purposes

When data reaches the end of its retention period, it is securely deleted or anonymised in accordance with 393bet's data disposal procedures.

10. Your Data Rights

As a 393bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@393bet.ws:

11. Minors

393bet is strictly an 18+ platform. We do not knowingly collect personal data from individuals under 18 years of age. During the registration process, players are required to confirm their date of birth, and 393bet reserves the right to request CNIC verification at any stage to confirm age eligibility.

If we discover or are made aware that personal data has been collected from a person under the age of 18, we will immediately close the account, forfeit any balance derived from gaming activity, and delete all associated personal data within 30 days, subject to any mandatory regulatory retention obligations.

If you are a parent or guardian and believe a minor may have registered on 393bet, please contact us immediately at support@393bet.ws with the relevant account details and we will investigate and act promptly.

12. Marketing Communications

With your consent, 393bet may send you promotional messages about bonuses, new games, special events, and platform updates via SMS to your registered Pakistan mobile number and email address where provided.

You can withdraw your consent for marketing communications at any time through:

• Your 393bet account settings — Communication Preferences section
• Clicking the unsubscribe link in any promotional email from 393bet
• Contacting support@393bet.ws with a request to be removed from marketing lists

Please allow up to 5 business days for your opt-out to take effect across all communication channels. Withdrawing consent for marketing does not affect your ability to use 393bet normally. You will continue to receive essential account messages — such as deposit confirmations, withdrawal notifications, and security alerts — as these are necessary for account management and cannot be opted out of.

13. Third-Party Services Within the Platform

The 393bet platform integrates with third-party game providers, payment processors, and analytics tools to deliver its services. These integrations are necessary for the platform to function and are carefully managed to minimise data sharing.

When you interact with a live dealer game powered by Evolution Gaming or a slot by Pragmatic Play on 393bet, that provider's software is running within the 393bet interface. Those providers may process limited session data — such as game round outcomes and timestamps — under their own data protection practices as licensed gaming companies. They do not receive your personal or financial profile from 393bet.

393bet is not responsible for the privacy practices of third-party service providers beyond the contractual data protection obligations we impose on them through our partnerships. We encourage you to review the privacy practices of any third-party services you interact with independently.

14. Updates to This Privacy Policy

393bet reviews and updates this Privacy Policy periodically to reflect changes in our data practices, regulatory requirements, or platform functionality. When material changes are made, we will notify registered players via SMS to their registered Pakistani mobile number and through an on-screen notification when they next log into their 393bet account.

The date at the top of this page will always reflect when the most recent update was made. Continuing to use 393bet after an updated Policy is published constitutes your acceptance of the revised terms. If you do not agree with updates to this Policy, please contact us to close your account before the effective date of the change.

15. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 393bet handles your personal information, please reach out to us:

We aim to respond to all data rights requests within 30 days. For complex requests, we may extend this to 60 days but will inform you of the delay within the initial 30-day period.